Return & Refund Policy

At 【请替换：店铺名称】, we want you to be fully satisfied with your purchase. If a product does not meet your expectations, you may request a return or refund under the terms outlined below.

Return Timeframe

Return requests must be submitted within 14 days from the date you receive your order.

Return Requirements

To qualify for a return, the item must:

Be unused and in its original condition.
Include the original packaging, when applicable.
Contain all original parts, accessories, and materials.
Not show signs of damage caused by improper use, installation, or handling.

Returns that do not meet these conditions may be refused.

Items Not Eligible for Return

The following products are excluded from our return policy:

Customized or personalized items.
Digital products and downloadable content.
Gift cards.
Final sale or clearance products.
Items that have been used, installed, altered, or damaged by the customer.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5-10 business days. Please note that the timing for the refund to appear in your account depends on your payment provider or bank.

Damaged, Defective, or Incorrect Items

If you receive an item that is defective, damaged, incomplete, or not what you ordered, please retain the product and original packaging until the issue is resolved.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a confirmed defect, damage, or fulfillment error on our part. Shipping fees are calculated and displayed at checkout for your convenience.